Altitude Groups Session 03

Support Challenge Matrix for Family & Team

Know Yourself to Lead Yourself

Session 03

Support Challenge Matrix for Family & Team

Session 03

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“

Love is unselfishly choosing for another’s highest good.

CS Lewis

“

Liberation is fighting for the highest good of another AND contending until it’s a present day reality.

Kevin Wagner

Support Challenge Matrix: Protect (culture of entitlement and mistrust), Liberate (culture of empowerment and opportunity), Abdicate (culture of apathy and low expectation), Dominate (culture of fear and manipulation), axes High/Low Support and Low/High Challenge.

Leader Mindset

Liberate: a mountain with two climbers helping each other up.

Fight for the highest possible good in the lives of those they lead.

High Support High Challenge LIBERATE Culture of Empowerment and Opportunity
Leader Mindset: Fight for the highest possible good in the lives of those they lead. What specific support and challenge do they need from me? What is the tendency and pattern most undermining their influence? How do I help them get to the next level?

Protecting

Are you or have you ever experienced a leader who…

  • Cares too much about people’s opinions
  • Avoids hard conversations
  • Tells everyone it’s going to be ‘OK’, when the data might not support that claim

Which resulted in… People take advantage of this and feel entitled, and they fail to hold people accountable but blow up on people when things aren’t going well, so people walk on eggshells and don’t trust them?

Dominating

Are you or have you ever experienced a leader who…

  • Seems to care only about themselves
  • Finds reasons not to help others
  • Bullies people to do what they want done
  • Or pits co-workers against each other to gain an edge

Which resulted in… Creating a culture of fear and conflict, where people feel like a pawn on their chessboard, where people feel expendable?

Abdicating

Are you or have you ever experienced a leader who…

  • Only cares about clocking in and clocking out
  • Is completely burned out
  • Does just enough to get by and not get fired
  • Can’t or won’t offer any kind of help or support
  • Also fails to hold anyone accountable

Which resulted in… Creating a big drag on morale and productivity, where others wonder if their own contributions even matter?

Liberating

Are you or have you ever experienced a leader who…

  • Knows and appreciates the value of each team member
  • Seeks out new ways to understand and motivate
  • Believes the best but sets clear roles and expectations
  • Is intentional, not accidental
  • Is self-governed

Which resulted in… Creating an environment that improves productivity, happiness and culture, so people have both empowerment and opportunity, where people are viewed as assets, not liabilities, and where people choose to come together to serve the greater good?

A whiteboard split into Support and Challenge columns, filled with handwritten workshop notes.

100

Exercise

Scatterplot yourself… Team vs Family.

Do you tend to abdicate, protect, dominate or liberate your team/family? Why or why not?

Do you think your Team and Family would agree with how you plotted yourself?

X

Challenge

Teach your Team/Family the Support/Challenge Matrix.

Have them plot you to show how they experience you.

Ask, “What does support and challenge look like for you?”

Questions?

What can I help you with?